As experienced leaders in the emergency management field, we pride ourselves in delivering industry-leading quality and service. Please call us immediately at 1-877-233-8288 if there is an error with your order or you receive damaged or defective merchandise. Check orders on receipt. Any discrepancy must be reported within 14 days of receipt of order.


Warranty Service

All automated external defibrillators (AEDs) sold by BERRN include a minimum of a 5-year manufacturer's warranty. Warranty service and technical support questions are accommodated at the following telephone numbers based on your model of AED or accessories:

Product Support and Inquiries


AED Technical Support Numbers

Cardiac Science Technical Support: 1-800-426-0337
DefibTech: 1-866-333-4241
HeartSine: 1-866-478-7463
Philips Healthcare: 1-800-263-3342
Physio-Control: 1-800-442-1142
ZOLL Medical: 1-800-348-9011